The more you dough.
What ingredients are used to make the dough?
We only use all-natural and plant-based ingredients—mostly things you can find in your kitchen pantry! Our DIY Mix is made of organic wheat flour, sea salt and coloring comes from beets, turmeric, spirulina, purple carrot, annatto seed & chlorophyll
Are there any chemicals added to the dough?
No! Our dough and DIY Mix is completely non-toxic and made from all-natural ingredients.
What’s the recommended age for playing with dough?
While both little ones and adults can play with dough, we recommend starting at age 3+ for the ultimate (and safest) dough experience.
How long does the dough typically last?
Our dough has zero non-toxic chemicals and is free of any preservatives, so once cooked, dough usually stays fresh for 4-6 months. Pro tip: Keep the jars in the fridge to keep the colors vibrant!
Are the jars glass or plastic?
Our dough is stored in recyclable and reusable plastic jars, so you don’t need to worry about the little ones shattering them.
What’s included in the DIY Mix?
The DIY Mix includes easy step-by-step instructions and the main ingredients (pre-mixed) that you’ll need to make dough at home. In addition to the mix, you’ll need water, cooking oil of your choice and a grown-up and stove top!
What do I do if my kid eats the dough?
While dough should not be consumed, you can rest easy knowing that we only use all-natural, food-grade ingredients to make our dough.
If your child consumes large amounts of dough, or shows any signs of an allergic reaction, contact your pediatrician immediately.
Is dough gluten free?
Our dough is not gluten free. Its base is made from organic wheat flour. Stay tuned for a gluten-free dough!
Do you do birthday parties?
Please email us at hello@thedoughproject.com for more information on hosting a custom event.
Are custom party favors available?
Custom dough jars are available for special events! Please contact us at hello@thedoughproject.com for more information.
Where do you ship?
We currently ship within the United States, including Alaska and Hawaii. We’re working on shipping dough out to more areas—let us know where you want to see dough next!
How fast will I get my order?
Non-personalized items ship within 2-3 business days. Please allow 7 days for custom jars to ship. The time it takes for delivery depends on the shipping service selected. Free & Ground shipping may take up to 7 days
What is your return policy?
All custom orders are final sale. Unopened, unused items in their original condition are eligible for returns and a full refund within 30 days of purchase. To start a return, please send a note with your order info to support@thedoughproject.com.
How much does shipping cost?
Free shipping is available for all orders over $100. Shipping rates are calculated at check out.
What payment methods do you accept?
The Dough Project accepts all major credit cards & debit cards. We accept Visa, MasterCard, American Express, JCB, Discover, PayPal, Apple Pay, and Google Pay. We do not accept checks or money orders.
How will I be charged?
You will be charged the full amount of your order (including tax + shipping) at the time of purchase.
What is your refund policy?
All custom orders are final sale. All other unused items in their original condition are eligible for a refund within 30 days of purchase. To start a return, please contact us hello@thedoughproject.com.
Where can I get wholesale information?
We’d love to chat more! Please email hello@thedoughproject.com to get in touch with our team.
How can I contact you?
We’re here to help and send you some playtime inspo! Shoot us a note at hello@thedoughproject.com to say hi. For immediate assistance, give us a call at (212) 381-6158.
What payment methods do you accept?
We accept all major credit cards and debit cards: Visa, MasterCard, American Express, JCB, Discover as well as PayPal, Apple Pay, and Google Pay.
When will I be charged?
You will be charged for the full amount of your order (including tax + shipping) at the time of purchase.